Basingstoke IT SERVICES

Reliable it support for businesses in Basingstoke

If you want to take the weight of IT off your shoulders and keep your business running smoothly, we’re here to help. From tackling everyday technical issues to supercharging your cybersecurity, our Basingstoke IT support experts are on hand to assist you.

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Basingstoke IT SERVICES

WHAT YOU GET

Let our Basingstoke IT team handle the day-to-day IT headaches so you can focus on what matters most: growing your business.

As a Microsoft partner, we’ll help you harness powerful collaboration tools like Teams and Sharepoint so your team can work together seamlessly wherever you are.

Keep cyber threats at bay with our proactive protection. From phishing defence to intrusion monitoring, we stand guard over your data.

If you’re starting fresh or optimising an existing setup, we’ll build a secure, well-organised SharePoint environment that works for you.

If you’re looking to utilise the power of AI to develop a competitive advantage in your business, be one of the first in Basingstoke to make that move and lead the pack.

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SUPPORTING YOUR BUSINESS

WHY CHOOSE US?

BOOST PRODUCTIVITY

Quick resolutions mean less downtime. Your team stays focused, projects stay on track, and deadlines stay intact.

STRENGTHEN SECURITY

Our robust safeguards shield your sensitive data from hackers and cybercrime, giving you confidence that everything’s locked down.

SAVE MONEY

With proactive maintenance and timely fixes across Basingstoke, you avoid unexpected IT bills and extend the life of your technology.

STREAMLINE OPERATIONS

We’ll optimise your current setup and introduce new smart tools to make daily workflows smoother and more efficient, like Microsoft Power Automate.

Industry
Finance

Casterbridge Wealth Leverage IT Outsourcing for Enhanced Efficiency and Security

Casterbridge is an independent, multi award-winning Discretionary Fund Management (DFM) business, driven by the need to offer a diverse range of choices and services to its clients. To maintain its competitive edge and ensure operational efficiency, Casterbridge decided to outsource its IT services to Vissensa, a leading provider of comprehensive IT solutions.

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Industry
Charity

Enhancing IT Operations at International Cat Care

International Cat Care is a charity that provides resources, support and advice for cat owners, veterinary professionals and others who care for cats.

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Industry
Charity

Vissensa’s Business Transformation with Azure for Community First

Community First is a registered Charity operating in Hampshire which enables individuals and local groups to be the difference they want to see in their local communities.

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Industry
Financial Services

Christopher Jones WM – Our Financial Services IT Support

As our relationship with Christopher Jones Wealth Management develops and evolves, so too, has the services that we provide. Adding on from the work we documented in our previous case study, we thought it would be valuable to demonstrate how we can grow and adapt to the changing needs of our clients.

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Industry
Education

Boosting Productivity – A Power Automate Project for LT&D Oxford

Languages Training & Development are a training provider delivering English Language and Teacher Training programmes and a range of other Functional and Vocational Skills programmes.

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Industry
Charity

Community First – Our Charity IT Services

Vissensa has worked hard to to provide the best IT services and support for charities, such as Community First…

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Industry
Charity

Charity IT Support for MYTIME

Offering charities IT Support is something Vissensa is proud to be able to do. We take particular pride in our work with MYTIME Young Carers.

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Industry
Architecture and Planning

Building IT Support for On Architecture

In taking their business to the next level, On Architecture found that they needed a new, proactive IT support partner. They found Vissensa…

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Industry
IT Support

Prebuilt 15U Server Rack Use Cases

We have configured a 15U server rack to accommodate a wide range of use cases depending on your needs.

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Industry
Healthcare

Healthcare IT Support – Streamlining Solutions And Implementing Secure Collaboration

HCSA were using multiple systems, with files and documents saved on different platforms, making collaboration difficult and a security risk.

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Industry
Tourism

Serengeti Balloon Safaris Reach New Heights With Vissensa

Serengeti Balloon Safaris fly hot air balloons over the Serengeti, with a high standard for an exceptional adventure. In 2020 they have carried over 225,000 passengers and have become a bucket list experience for many that Safari in Tanzania. See how Vissensa helped support them with their IT needs.

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Industry
Media

Intelligent Media Use Vissensa For Global Media Monitoring

Intelligent Media are a company specialising in the monitoring and evaluation of marketing campaigns and provide their services and solutions to a wide range of industries. See how Vissensa provided Intelligent Media with a fully managed service for their IT infrastructure.

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SUCCESS STORIES

Read a case study

See how our Basingstoke IT support helps businesses, as well as organisations across the country, operate more efficiently and with greater safety.

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Ready to speak to an expert?

Get in touch with us today to find out how our IT solutions can help you.

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Choose Your Plan

Select the Basingstoke IT support service package that suits your business. We offer anything from fixed-price per user for predictable budgeting to block hours for flexible support and infrastructure management for agile upkeep.

Fixed Price Model
  • Fixed Price per User per Month
  • UK Based Helpdesk
  • Remote and On-site IT Support Available
  • Highly Skilled Technical Team
  • Bolt-ons Available if Required
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Block Hours Model

One-off cost Priced Per Hours

  • Range of Block Hours Available
  • UK Based Helpdesk
  • Remote and On-site IT Support Available
  • Highly Skilled Technical Team
  • Bolt-ons Available if Required
Get Started
Infra Management Plan

Monthly Cost Priced Per Devices

  • Monitoring, Patching and Reporting
  • UK Based Helpdesk
  • Monthly Scheduling and Requests
  • Highly Skilled Technical Team
  • Bolt-ons Available if Required
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Configuration Summary Document
  • Review of Existing IT
  • Detailed Documentation With Recommendations
  • Health Check of Systems
  • Completed via Remote and On-Site Engineers
  • Highly Skilled Technical Team
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FAQ

Your questions answered.

Costs depend on the support model you choose. Our fixed‑price per-user plan offers predictable monthly billing, while block hours provide flexibility with pre‑purchased support time. Infrastructure management and CSD reviews have separate pricing. Contact us for a personalised quote that fits your budget.

We offer a full range of remote IT solutions, including helpdesk outsourcing, Microsoft 365 support, cloud monitoring and management, infrastructure patching and reporting, plus Configuration Summary Document mapping. Choose the service mix that best aligns with your operational needs and growth objectives.

Our UK-based helpdesk will address support requests immediately. You won’t be added to a growing ticket queue — our specialists respond in real-time, ensuring quick resolutions. With 24/7 coverage, your business stays productive without unnecessary delays or downtime.

Still Have Questions?

If you can’t find an answer to your question in the FAQ’s above, you can always contact us and we’ll respond asap.

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